Do you have a Quality Guarantee?
Yes! We have a full 30 day Quality and Satisfaction Guarantee. We’re confident you’ll be very happy with your purchase but if something’s wrong, we’ll take it back.
How is my shirt made?
All shirts are created using the latest techniques in high quality D.T.G. printing. Your shirt is made to look good for many years to come.
What material is my shirt made of?
- T-Shirts: 100% Premium Quality Cotton
- Hoodies: 50:50 Premium Cotton Polly Blend
- All Prints: Premium Grade Eco-Friendly Ink
What about sizing?
Each product page has its sizing guide in the picture gallery. Don't worry, if you do choose the wrong size you can return your shirt for a fast exchange!
Where is my shirt made?
Our main printing facility is in Florida. All items are proudly designed, printed and shipped here in the USA.
How long will it take to get my shirt?
All items are custom printed to order, and are normally shipped within 2-3 business days.
This time frame may increase slightly during peak times (such as Holiday shopping periods), and exact delivery times will vary slightly, depending on your shipping location.
Should I receive email confirmation for my order?
Yes, we automatically send you an order confirmation email (as soon as you complete an order), and a shipping confirmation order (as soon as your shipping label is printed). If you haven't received either of these, check your spam/trash folder and be sure to mark our emails as "safe".
How can I track my order?
Once your order is printed and packed for shipping you will receive an email (see above). This email contains your unique tracking link.
What if I select a different currency?
All orders are charged in USD. If you choose a different currency, the cost for each item will be displayed in that currency - this will give you an idea of how much the item costs in that currency. However the equivalent cost in USD will be charged when payment is made.
How can I get help?
The best way to contact us is by either filling out our Contact Form, or by emailing us directly at Kelsey@AxeDr.com.
Order Processing & Shipping Info:
Order processing time is typically 1-3 business days with most orders shipping in 24 hours. Saturdays, Sundays and holidays are not business days. Shipping times may be slightly longer during peak holiday times. In addition to our processing times, typical shipping times are shown below. All orders will be considered completed upon tracking information indicating delivery to the final retail customer.
DOMESTIC SHIPPING SERVICES:
- U.S. Ground: 4-9 days via DHL Ecommerce services (typically DHL Smartmail Parcel Expediated) or USPS.
- International Standard Shipping via DHL GlobalMail Packet Plus (DHL Ecommerce).
- Average transit times of 4-8 days (Europe) or 6-11 days (rest of the world).
- Milestone tracking worldwide and final delivery scans to 35+ key markets.
- International orders over 4.4lbs will ship via DHL Parcel International Standard.